Welcome to Genesis Cloud! Here you find a quick guide how to properly get started. 


Why use this guide?

One of our main claims is being accessible to our customers. This means we want you to focus on your project and set up the Genesis Cloud services in no time. 

Please note: if you are using Genesis Cloud through public API, use our developers' guide here: Getting Started. 


How to get started?


Verify your account and upload a SSH key

Ideally, you set up your basic information and verification steps (by providing a valid credit card and phone number) during our onboarding flow when you signed up with us.


Make sure to upload a SSH key, besides verifying your phone number and adding a valid credit card. Once this is done, your basic setup is done. Of course, you can always adjust this information in your settings. 


Request GPU quota for your projects

Before you can create an instance you will need to request your desired GPU quota. This step was made mandatory to better protect our community and serve your needs - as we can give you some advice on which GPU type helps you best to achieve your desired outcomes. 

Go to “Quota” (under account) in the left menu. Here you can request the needed GPU instances. 

Please note:  As you can request multiple instances at the same time, you cannot send multiple quota requests simultaneously. Our customer support and success team will get back to you in a short period of time. 



Create your first instance

First, you click on “Create new Instance” in your compute dashboard. Now set up the instance you want to create (find more details in this knowledge base article). 


Using your created instance

Creating the instance might take a few minutes. Once this step is done, you can connect to your instance via SSH key. Once you’re done with your usage, come back to the instance page and stop the instance. 

Please note: If you're working from Linux / MacOS or via the Windows Subsystem for Linux (WSL), check out this guide. Windows Users can get started using PuTTY (here is how to do that).





How we charge your instance usage

At the first of each month we are charging for your instance usage from the previous month. We only charge for active instances, when they are created as on-demand. This means, you only pay as long as the instance is up and running. We don't charge for stopped on-demand instances.