Payment Methods
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Created by: Dutch from Genesis Cloud
Modified on: Tue, 2 Apr, 2024 at 6:24 PM
In order to make Genesis Cloud services available to the most customers possible, we accept all major credit cards. However, there are some things to consider before you add your payment method.
In order to prevent fraud, we only allow cards secured with 3D Secure authentication.
In order to verify cards are valid, we place a 1USD hold on the card that will release after 7 days. This is not a charge, it is just a temporary hold.
Payment methods that are not allowed by default:
Prepaid cards.
Cards that are not 3D Secure authenticated.
Cards that are associated with another Genesis Cloud account.
Important: If there is a reason you need to use one of these payment methods please contact us at support@genesiscloud.com so we can whitelist your card.
Dutch is the author of this solution article.
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